What if I received the wrong item or a damaged item? 05 March 2021 00:38 Updated If you received the wrong item or a damaged item, we’re here to help. Please contact Customer Service here. Related articles What Is Hasbro Pulse’s Return Policy? Returns on Items Purchased with Discount or Promotional Code How do I create a Hasbro Pulse account? Requesting a Return Merchandise Authorisation Where can I deliver my order?