What if a product I ordered is missing parts or instructions? 14 September 2023 18:51 Updated Oh no! Please click here to access instructions. If you need further assistance, please contact Customer Service here. We are available via email and telephone, and very happy to help! Related articles What Is Hasbro Pulse’s Return Policy? What is HasLab? Where can I find more information on an item? Pre-Order How do I know if an item I want is available?