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  1. Hasbro Pulse
  2. Orders, Pre-Orders, and Payment
  3. Delivery and Tracking

Why did I only receive part of my order?

We deliver preorder items as they become available. An order with multiple preorder items may also have multiple delivery dates. Please refer to your order confirmation email for specific details about preorder item delivery dates.

Articles in this section

  • Can I send gifts to multiple locations in the same order?
  • How do I change my address?
  • How much will it cost to deliver my order?
  • I received a notice that a shipping label was created, but my order has not shipped yet.
  • What are my delivery options?
  • What should I do if I have not received my order?
  • Where can I deliver my order?
  • Why did I only receive part of my order?
  • Why did the estimated delivery date of my pre-order change?
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